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When do I start receiving Reseller discounts on shared and Managed Dedicated hosting plans?

Will my existing shared hosting accounts count towards my Shared Reseller Level when I join the Netsymmetrics Shared Reseller Program?

Will my existing Managed Dedicated servers count towards my Dedicated Reseller Level when I join the Interland Dedicated Reseller Program?

Will my existing Reseller shared hosting plans count towards my Dedicated Reseller Level?

How does wholesale pricing work with my current Reseller discount structure?

Do I get Reseller discounts on add-on products?

Do I get a discount on set up fees?

Is there an enrollment fee?

Can I also participate in Netsymmetrics's Referral programs?

How do I transfer my DNS?

Who will bill my clients?

What happens if my customers don't pay me in time for me to pay Interland?


How do you apply payment if I have multiple accounts?

What is my method of payment as a Reseller partner? Can I pay by money?

Who will support my clients?

How do I place my orders with Netsymmetrics?

How do I manage my accounts?

How do I log into iPACT?

How can I learn more about Interland's data center?

 
 
 
 
What is the Privacy Policy?
Netsymmetrics's Privacy Policy describes how Interland collects, uses and discloses to third parties information from visitors to Netsymmetrics's websites.

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What data does the Privacy Policy cover?
Netsymmetrics's Privacy Policy covers all the data Netsymmetrics collects from visitors to its website and from its Customers. Netsymmetrics's Privacy Policy does not cover data generated by Netsymmetrics's Customers' websites.

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How can the Privacy Policy Change?
The Privacy Policy allows Netsymmetrics to modify it at any time. Historically, however, such changes are rare.

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Does the Privacy Policy allow Netsymmetrics to sell my information?
The Privacy Policy does not allow Netsymmetrics to sell information that is covered by it. The Privacy Policy only allows Netsymmetrics to disclose information to Netsymmetrics's "trusted affiliates, independent contractors and business partners".

Here is an excerpt from the relevant part of the Privacy Policy:

Netsymmetrics may use personally identifiable information collected through our website to contact Users regarding products and services offered by Netsymmetrics and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users' experience with Netsymmetrics and such affiliates, independent contractors and business partners.

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Does the Privacy Policy allow Netsymmetrics to send me spam?
"Spam" refers to unsolicited commercial email. Netsymmetrics reserves the right to send communications to persons who provide their personal information to Netsymmetrics through Netsymmetrics's website. If a person who has provided such information to Netsymmetrics wishes not to receive such communications from Netsymmetrics, that person may send an email with the word "remove" in the header to privacy@Netsymmetrics.com.

Please note, however, that the Privacy Policy does not cover the contact information provided by Netsymmetrics's Customers. To provide quality hosting services Netsymmetrics requires the ability to communicate with its Customers. Netsymmetrics may communicate with Customers regarding changes in hardware or software requirements, available upgrades, security concerns and related matters.

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Does the Privacy Policy address Netsymmetrics Customers who send spam?
Netsymmetrics does not allow its Customers to send spam to third parties. This rule is not addressed in the Privacy Policy, however, but rather in the Acceptable Use Policy. Each Netsymmetrics Customer is subject to the Acceptable Use Policy and any person who believes an Netsymmetrics Customer may have violated the Acceptable Use Policy may report that violation to abuse@Netsymmetrics.com. Netsymmetrics investigates reports of such abuse and may take action, including account termination, against Customers violate the Acceptable Use Policy.

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If I am an Netsymmetrics Customer, does the Privacy Policy govern how I may collect data from visitors to my website?
The Netsymmetrics Privacy Policy does not relate in any way to the manner in which Netsymmetrics Customers may collect data from visitors to their websites. Netsymmetrics does not collect personally identifiable information from visitors to the websites of Netsymmetrics's Customers.

Each Netsymmetrics Customer is responsible for its own compliance with applicable privacy laws and legal requirements. To the extent any data pertaining to visitors to the website of an Netsymmetrics Customer may reside on an Netsymmetrics server (for example, connection log files for a Customer's website) such data is subject to the confidentiality provisions of the Terms of Service.

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If I am an Netsymmetrics Customer, does the Privacy Policy allow Netsymmetrics to collect data from visitors to my website?
The Privacy Policy does not relate in any way to the data generated by visitors to the websites of Netsymmetrics's Customers. Netsymmetrics does not collect personally identifiable information from visitors to the websites of Netsymmetrics's Customers. To the extent any data pertaining to visitors to the website of an Netsymmetrics Customer may reside on an Netsymmetrics server (for example, connection log files for a Customer's website) such data is subject to the confidentiality provisions of the Terms of Service.

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How do I give Netsymmetrics an "Opt Out" notice?
A person who has submitted personally identifiable information to Netsymmetrics's website but who wishes not to receive communications should complete the opt-out form.

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If I complete the "Opt Out" form, will it affect my hosting service from Netsymmetrics?
An Netsymmetrics Customer may complete the "Opt Out" form and experience no effect on that Customer's hosting service. Please note, however, that the "Opt Out" will affect only commercial solicitations from Netsymmetrics. Netsymmetrics reserves the right to communicate with its Customers regarding their hosting accounts at Netsymmetrics.

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