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Frequently Asked Questions



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Referral Program
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What are the requirements for participating in the program?

How do I get started?

Can I receive credit for referrals I give over the phone?

When do I get paid?

How much do I receive for Shared Hosting referrals?

How much do I receive for Managed Dedicated Hosting referrals?

How much do I receive for Business Solutions referrals?

Can I receive credit for customers I have referred in the past?

Do I receive credit for domain registration referrals?

Can I refer myself?


What are the requirements for participating in the program?
You must be an Netsymmetrics customer to refer qualified Shared Hosting customers to Netsymmetrics. The Dedicated Hosting referral program is open to all individuals or businesses, regardless of whether they are current customers of Netsymmetrics. For full program details, review the Referral Program Terms and Conditions http://www.Netsymmetrics.com/legal/referral/


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How do I get started?
For Shared-Hosting referrals:
For each new customer you wish to refer, you need to fill out and submit Netsymmetrics's online Referral Form to receive the appropriate credit. Click here to log in to support.Netsymmetrics.com, and then click on the referral banner and complete the online Referral Form. Please note that only Netsymmetrics customers are eligible for Shared Hosting referral credits. Once Netsymmetrics receives your completed referral form, a confirmation email will be sent to your email address. An Netsymmetrics sales representative will contact the prospect that you referred to complete the ordering process and handle all the relevant details.

For Managed Dedicated Hosting referrals:
Click here to download the PDF Referral Program Form. In order for Netsymmetrics to properly track your referrals, you must complete, sign and fax the completed form to Netsymmetrics at 866-284-1815. An Netsymmetrics sales representative will contact the prospect to complete the ordering process. The Managed Dedicated Hosting referral program is open to all individuals or businesses, regardless of whether they are current customers of Netsymmetrics.

For Business Solutions referrals:
To refer a friend, click here to log in, and then click on the referral banner that appears on the "My Business Center" page. Simply fill out the form and you will receive an e-mail confirmation for your referral. The prospect will receive a "Welcome" e-mail and will be contacted by a representative from Netsymmetrics. Only Netsymmetrics customers are eligible for Business Solutions hosting referral credits.


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Can I receive credit for referrals I give over the phone?
To participate in Netsymmetrics's Referral Program, you must submit your referrals to Netsymmetrics through the online Referral Form or, in the case of Managed Dedicated Hosting referrals, by faxing a completed Referral Program Form to 866-284-1815. Phone referrals or incomplete referrals and are not tracked. Netsymmetrics will not be responsible for compensating for phone referrals.

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When do I get paid?
Once the new customer you referred to Netsymmetrics has been active for a minimum of thirty-one (31) consecutive calendar days and has paid for one (1) full month of service, a credit will be issued to your account (for shared hosting & business solutions). Once the new managed dedicated customer you referred has been active for a minimum of sixty-one (61) consecutive calendar days and has paid for two (2) full months of service, a check will be mailed to you (for managed dedicated hosting). We will send you an e-mail notification when you have qualified for compensation. Netsymmetrics will make all payments or apply all credits earned within thirty (30) days following the end of the calendar month in which the payment or credit was earned.

 


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How much do I receive for Shared Hosting referrals?
You will receive $50 in credit toward your account for every new Shared Hosting referral.


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How much do I receive for Managed Dedicated Hosting referrals?
Netsymmetrics's Referral Program offers up to $2000 in cash for every new Managed Dedicated Hosting referral. For each qualified Managed Dedicated referral will receive a payment equal to the lesser of: (a) first month's Net MRC of the referral or (b) two thousand ($2,000) dollars. "Net MRC" means the monthly recurring hosting charge for hosting service for the successful dedicated referral.

 


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How much do I receive for Business Solutions referrals?
Netsymmetrics's Referral Program offers a $100 referral credit for every new Platinum Business Solutions referral and $50 for Online Basic and Marketing Suite referrals.

 


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Can I receive credit for customers I have referred in the past?
Netsymmetrics will not offer a referral reward for customers that already have an active account with Netsymmetrics. In addition, Netsymmetrics's Referral Program does not compensate for existing customers who want to sign up an additional account with Netsymmetrics. The Referral Program only compensates for new customers to Netsymmetrics's network.


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Do I receive credit for domain registration referrals?
No, the Netsymmetrics Referral Program does not offer rewards for Domain Registration referrals.


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Can I refer myself?
No, no credit will be given for self-referrals.


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